Privacy policy

The business understands and respects the importance of privacy on the Internet. The business will not disclose information about customers / users to third parties unless necessary to implement a transaction. The Business will not sell your name, address, email address, credit card or personal data to any third party without your prior permission.

We need the following information when you shop with us:

Name, address, tel. No. and email address.

We register and pass on the personal information that is necessary to be able to deliver the item to you. (If you pass on information to other companies, it must be stated here what information you pass on, why and to whom.)

The personal information is registered with Dorsch Home Australia and stored for five years, after which the information is deleted.

In addition, we collaborate with a number of other companies that store and process data (ex Australia Post, or Sendle). Companies process information solely on our behalf and may not use it for their own purposes.

We only work with data processors in Australia or in countries that can provide your information with adequate protection.

The Legal entity/company responsible for data on www.dorschhome.com.au is Homeliances Trading PTY LTD.

You have the right to be informed of what information we process about you.

If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we have a duty to delete your personal data if you request it. It can e.g. be if your data is no longer necessary for the purpose for which we were to use it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: Hello@dorschhome.com.au

Cookies

By using this website www.dorschhome.com.au you accept that we use cookies.

Right of appeal

If you are a consumer residing in Australia, you can complain to the Australian Commission’s online complaint portal 

You can always contact our customer service if necessary during working hours/days.E-mail: Hello@dorschhome.com.au

Standard cancellation form

(This form is completed and returned only if the right of withdrawal is exercised)

To:

19 Duffy Street
Epping 3076
Victoria
Australia
E-mail: Hello@dorschhome.com.au

I hereby announce that I wish to exercise the right of withdrawal in connection with my purchase agreement for the following goods / services:

__________________________________________________________________________________

Ordered on: _______________________________ Received on: _______________________________

Consumer name: ______________________________________________________________________

Customer address: _______________________________________________________________________

Consumer signature: _______________________________________ Date: _________________

(only if the contents of the form are announced on paper)

The trading conditions were last updated on - 11-July-2024